Terms and Conditions

Terms and Conditions

 

  • "United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

 

  • ''Visa or MasterCard debit and credit cards in AED will be accepted for payment''

 

  • ''We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE''

 

  • ''Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website''

 

  • ''Cardholder must retain a copy of transaction records and Merchant policies and rules''

 

  • ''User is responsible for maintaining the confidentiality of his account'

 

CANCELLATION POLICY 

 

  • Customer can cancel their order within 24 hours. refunds will be made back to the payment solution used initially by the customer.

 

  • Please allow for up to 15days for the refund transfer to be completed.

REFUND POLICY

 

  • 'Refunds will be done only through the Original Mode of Payment.

 

DELIVERY/SHIPPING POLICY
 

  • We deliver our Products to all areas in UAE.

 

  • Shipping will be done by a third-party courier.

 

  • In general the delivery within UAE cities shall be in 1 – 2 working days and this may vary as per the product availability.

 

  • The delivery time of the product purchased by the customer will be delivered as per the delivery time that was informed to the custmer at the time of purchase.

 

  •  Delivery Fees will be a Flat Rate of AED: 10 or zero. The delivery charge will be mentioned in the checkout page depending on the product and place.

 

  •  Avoid any delivery delay by providing your full address along with your contact details.